Refund and Return Policy

In our store, we do not offer refunds. However, we are committed to ensuring the quality of our products. In the event that the item arrives damaged, we request that you take a video and photographs demonstrating the condition of your order before opening it. This procedure is necessary to verify that the damage occurred during shipping.

It is important to note that all our shipments are insured through the selected carrier. However, the insurance does not cover minor damage that does not affect the product’s functionality, such as small dents or scratches. We appreciate your understanding and are willing to assist you in any situation related to the status of your order.